Terms of Service

Welcome to our online store. By accessing and utilizing this website (sooinc.com), you agree to comply with and be bound by the following terms and conditions of use, which govern our relationship with you regarding this website.

Website Use & Intellectual Property
All content included on this site, such as premium product descriptions, intricate technical imagery, graphics, logos, and digital text, is the exclusive property of sooinc.com and is protected by international copyright laws. Unauthorized reproduction, scraping, or misuse of any materials is strictly prohibited.

Product Accuracy, Pricing & Delivery
We strive to provide the most accurate descriptions, technical specifications, and pricing for our luxury lighting fixtures. In the rare event that a typographical or technical error occurs resulting in an incorrect price or specification, we reserve the right to cancel or refuse any orders placed for the item mislisted, regardless of whether the order has been confirmed or your payment processed. If an order is canceled after payment processing, a full refund will be issued immediately back to your original payment method.

While we proudly offer complimentary worldwide standard shipping, any local import taxes, customs clearance fees, or value-added taxes (VAT) levied by the destination country’s authorities remain the sole responsibility of the recipient.

Account & Security
If you establish a customer account on this website, you are fully responsible for maintaining the confidentiality of your account credentials and for restricting unauthorized access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account.

Limitation of Liability
Under no circumstances shall sooinc.com or its operators, suppliers, and fulfillment partners be held liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use, installation, or inability to use the merchandise and luxury lighting fixtures purchased on this website.

Governing Law
These terms and conditions, along with any separate agreements whereby we provide you services, are governed by and construed in accordance with standard international commercial and trade laws. Any formal disputes or claims arising from the utilization of this website shall be resolved under the designated and appropriate legal jurisdictions aligned with our primary global operational networks.

Changes to Terms
We reserve the right to modify, update, or replace any part of these Terms of Service at any time without prior notice. It is your sole responsibility to review this page periodically for updates. Your continued use of or access to the website following the posting of any changes constitutes absolute acceptance of those modifications.

Contact Information
For any legal inquiries, compliance verifications, or formal questions regarding our terms, please contact our support team directly at [email protected].